Frequently Asked Questions
Find answers to common questions about orders, payments, shipping and more.
How long does delivery take?
+
Delivery usually takes between 3 - 14 business days depending on your location and shipping method selected during checkout.
Which payment methods do you accept?
+
We accept Paystack for local payments, Flutterwave for international payments, debit cards, credit cards and other secure payment options.
Can I track my order?
+
Yes. Once your order is shipped, a tracking code will be sent to your email so you can monitor the delivery progress.
Do you ship internationally?
+
Yes. We ship to several countries including the USA, UK, Canada, Australia, Germany, China and more.
How can I return a product?
+
You can request a return from your account dashboard or contact support within the allowed return period which is within 7 working days.